Gehirncoach Screenshot
Case Study
Mobilcom-Debitel

Get your grey matter in top form

Logo Gehirncoach

Brain cells always need new stimuli to stay fit. Together with the mobile communications provider Mobilcom-Debitel, we developed a brain jogging app which offers a personalised training plan to achieve that goal.

Logic, concentration, orientation, reaction and memory are trained with scientifically proven methods. 

THE PROJECT
THE CHALLENGE

Exciting brain training for customers

Mobilcom-Debitel wanted to offer its customers a special feature for smartphones: a brain jogging app that trains the grey matter with scientifically proven methods. It was crucial that the app would be intuitive to operate to ensure users could get started without stumbling blocks.

The training goal was to spark the users’ ambition. Unlike many other apps, it was meant to respond to each customer’s individual requirements to facilitate an optimal challenge at all times. This aimed to make the app particularly efficient while also keeping training fun. 

Screenshot Gehirncoach
THE SOLUTION

Uniform processes and time-savings

With “Gehirn Coach” ("brain coach"), the imc team developed a brain jogging app for smartphones that trains all five cognitive skills: logic, concentration, orientation, reaction and memory. The five skills are trained in different game formats.

To start off, the current status is determined with a fitness test. A personalised training plan is created based on the results. In addition, users can define their own priorities – for example, if they want to concentrate on memory training. After training, users can track their personal progress with the fitness tracker. User can see their fitness level in each skill, as well as their personal overall fitness in a special view for the current week, month or year. 

 

“Gehirn Coach” was developed in collaboration with TU Kaiserslautern. The researchers investigated thought processes in depth, and conducted studies to optimise the effectiveness of the app. Thanks to usability and eye-tracking tests throughout the development, the app is intuitive to operate. Mobilcom-Debitel customers can add “Gehirn Coach” to their mobile phone contract as an optional extra, or download the app from the app store. 

Screenshot Gehirncoach
Target audience
Mobilcom-Debitel mobile phone customers
Learning format
Game-based app
Result
Digital fitness coach
Screenshot Gehirncoach
More success stories

Find out why customers worldwide rely on imc solutions and products.

case study learning management system customer reference visma raet
Case Study
Visma | Raet

Overcoming tool chaos with a learning management system (LMS)

case study learning management system customer reference visma raet

The Visma Group comprises more than 200 companies in 16 countries. Visma | Raet Academy (VRA) is a department of Visma | Raet, the market leader for cloud solutions and associated services with a focus on HR and payroll. 

 

VRA can look back on many years of experience in IT training for clients that help users learn to use the software. VRA also offers internal training on topics such as soft skills, compliance and management. 

THE PROJECT
THE CHALLENGE

Simplifying processes and lowering
the error rate 

In order to train its employees and clients, the Visma | Raet Academy (VRA) was looking for a multilingual and highly scalable learning management system. The goal was to simplify processes and replace a range of error-prone tools with one efficient system.

Rather than performance, VRA focused on learning outcomes and prioritised learning journeys over individual training events. Moving beyond exclusively formal learning, the desired solution would provide a 70:20:10:10 ratio and cover the five moments of (learning) needs with suitable learning experiences.

case study learning management system customer reference visma raet
THE SOLUTION

imc Learning Suite in the cloud

Following a strict selection procedure, VRA chose imc and its cloud-based version of imc’s own learning management system. The ready-to-use, secure and easily scalable Software-as-a-Service LMS solution by imc was a winner. 

 

The implementation project got underway in March 2018, as part of which three interfaces were built and two major adaptations were made. After handover to the imc Service Desk, the “Visma | Raet Academy Learning Portal” LMS became the one-stop portal for all courses used by Visma | Raet Academy, including live virtual training, seminars, webinars, in-company training courses and much more. 

 

The catalogue is divided into several sub-catalogues, providing a clear overview of the Academy’s offer. The high degree of automation and the use of a single, reliable system to serve employees and clients significantly improved the efficiency and reduced the error rate of the administrative processes. 

case study learning management system customer reference visma raet
THE RESULT

Optimised processes and a fresh start

Since the initial implementation in 2018, substantial process improvements have already been realised by replacing outdated systems with a single high-performance LMS. Continuous process improvements are planned and implemented in a controlled manner. However, these are usually only minor optimisations, rather than significant process improvements.  

 

The conclusion of the implementation stage marked a fresh start for the Academy. As soon as the system was implemented, the “Further Development LMS” project was initiated. A key objective was to master the challenge of introducing new and innovative technologies and processes in the company. The development of the LMS is set to create further opportunities for VRA. 

 

The functionalities are tested and implemented using an agile approach, achieving some progress almost every week. The project owners at VRA are confident that the imc Learning Suite offers the tools and functions needed in the long term to achieve the VRA mission and vision together with imc. 

case study learning management system customer reference visma raet
Target audience
HR & Payroll employees
Tool
cloud-based LMS
Achievement
System Consolidation
INFOS & DOWNLOADS
More success stories

Find out why customers worldwide rely on imc solutions and products.

case study lms customer reference eppendorf ag
Case Study
Eppendorf AG

Modern training for heterogeneous
target groups

case study lms customer reference eppendorf ag

Headquartered in Hamburg-Eppendorf, Eppendorf AG develops, produces and distributes products and services for laboratories all over the world. These products are often used in the pharmaceutical, biotechnology and food sectors.

The company is the world market leader in many areas of laboratory technology. Across its global operations, the group has more than 3,000 employees at 34 locations.

THE PROJECT
THE CHALLENGE

Knowledge acquisition in record time

Increasing legal requirements, fast global growth, more employees, a more extensive portfolio and a shorter time to market – A few years ago, Eppendorf AG faced all of these challenges. They all require both employees and external service providers to acquire the knowledge necessary to offer customers competent and needs-based advice in record time as soon as new products or services are developed. 

Mastering these challenges is even harder when old-fashioned and time-consuming training processes slow down progress. This is where the professionally set-up blended learning concept within a cloud-based solution comes to the rescue. 

case study lms customer reference eppendorf ag
THE SOLUTION

An open professional development concept

As part of an integrated e-learning strategy, the imc Learning Suite was implemented across the entire company as “Eppendorf Academy”. Hosting in the Microsoft Azure Cloud ensures virtually unlimited scalability and immediate availability

The objective was to systematically complement or replace existing face-to-face training courses with e-learning offers to create a blended learning experience.

The imc authoring tool “Content Studio” was chosen for the creation of interactive and multimedia learning content. 

case study lms customer reference eppendorf ag
THE RESULT

90 % of users rate the courses
as helpful

Obtaining continuous feedback from the course participants was a priority for Eppendorf AG, and this facilitated swift identification and rectification of gaps in the content.

Moreover, the dialogue with the learners serves to review directly to what extent the content shown helped the learners perform their daily tasks, and where further improvements were needed. 

The participants’ feedback is impressive: A staggering 90% of users to date rate the courses as helpful or very helpful.

case study lms customer reference eppendorf ag
Target audience
3000 employees at 34 locations
Learning format
Blended Learning
Experience
Cloud-basiertes LMS and Content Studio
WHAT OUR CUSTOMERS SAY
Photo of Dr. Dietmar Kahle
We are already seeing significant benefits in how quickly we are reaching large numbers of employees – irrespective of time and place.
Dr. Dietmar Kahle
Director Learn Management
Eppendorf AG
INFOS & DOWNLOADS
More success stories

Find out why customers worldwide rely on imc solutions and products.

case study chatbot web based training kundenreferenz villeroy boch
Case Study
Villeroy & Boch

With chatbot and WBT to the
trade fair

Villeroy & Boch is one of the leading premium brands for ceramic products worldwide. Founded in 1748, the family business based in Mettlach, Germany stands for innovation, tradition and abundance of style.

As a renowned lifestyle brand, Villeroy & Boch has a presence in 125 countries with its bathroom, wellness and fine tableware products.

THE PROJECT
THE CHALLENGE

Fit for the leading trade fair

The ceramics manufacturer Villeroy & Boch needed to train around 400 sales representatives worldwide for a trade fair. Each employee attending the fair had to complete mandatory virtual product training so they would be able to present the new products.

 

The greatest challenges were: 

  • Time pressure: training had to be complete by a certain date 
  • Ensuring mandatory participation 
  • Subsequent testing of learning success 
  • Catering to different ages with different e-learning skills

 

 

 

THE SOLUTION

Virtual product training

Two different web-based training courses (WBT) were created for the predominantly technical products. For all other new developments a chatbot was developed.

The chatbot was filled with short learning units aka learning nuggets, each taking 3 minutes to complete. Each participant moved through different topic areas and product training units.

Each employee arriving for the trade fair was required to complete these training courses in advance and demonstrate in a test that they had understood the learned content.

case study chatbot web based training kundenreferenz villeroy boch
THE RESULT

Delighted customers

The training received a strong response and achieved high levels of acceptance. Employees provided extremely positive feedback.

Villeroy & Boch therefore plan to work with equally innovative, digital training concepts for future trade fairs.

Target audience
400 Sales employees
Lerarning formats
Chatbot & Web Based Training
Experience
Combination of LMS and Content
WHAT OUR CUSTOMERS SAY
We experienced our collaboration with imc as very pleasant and professional. Our requirements were fully met, and whenever timing was tight, imc did their best to be flexible and accommodate us.
Jörg Karrenbauer
Technical Trainer
Villeroy & Boch Global Academy
INFOS & DOWNLOADS
More success stories

Find out why customers worldwide rely on imc solutions and products.