Pre Sales Consultant
imc is a dynamic and innovative international Software as a Service (SaaS) Learning Management System (LMS) vendor with over 350 employees across 12 countries and a fantastic collection of well-known global brands in our portfolio. You will be joining our Australian business working with customers across Australia and New Zealand. We have a fantastic team who see themselves as partners to our clients, contributors to our culture by supporting one another, and focused on taking our business on its growth journey.
- Build in-depth knowledge of imc solutions
- Contribute to the sales strategy, prepare proposals, pitches, capability presentations including developing materials to grab attention during the pre-sales phase
- Skilfully and authoritatively present product demonstrations
- Evaluate tender opportunities and prepare detailed responses to RFPs and RFTs
- Run deep dive sessions with prospects and customers to explain the capabilities of our solutions
- Take a consultative approach to understand the customer need, and then design functional and technical solution proposals
- Participate in product capability assessment and validation when appropriate during the technical sales process
- Work closely with the business development team and sales managers in seeking new prospects
- Use your relationship building/influencing skills to help identify new opportunities
- Manage sales activities concentrating on our high quality and innovative learning solutions as well as report on and prioritise sales activities accordingly
- Experience as pre or post sales consultant or similar in a software related role (2–3 years is about right)
- An ability to work with sophisticated products (preferably SaaS), and a track record working with clients in the pre and post sales phase including experience in a combined pre-sales and delivery role
- Ability to effectively demonstrate software solutions with energy and passion to convince prospects of our solutions and key value proposition
- Ability to respond to public and private tenders/proposals
- Excellent written and verbal communication skills; you’re able to work with a wide variety of people and to collaborate with geographically distributed teams
- Your role will involve using your great personal communication skills. You will display a systematic approach to contacting prospective clients, and your technical and business understanding will enable you to work together with our technical implementation consultants
- Scrupulous attention to detail, both in terms of content and presentation
- Affinity with software such as LMS, HR Software, e-learning, Digital Content, Knowledge Management etc. would be highly beneficial
- Some stuff that will be helpful but not mandatory…. a knowledge of API technology, web applications, common data formats, and cloud services
- Willingness to travel interstate and possibly some international
Your skills and expertise are our focus, no matter who you are or where you come from. We value diversity, and promote inclusion, and are proud of our diverse teams, so join us and bring your perspective to imc.
Do you want to know more about the job or do you have any further questions? You can get answers of a functional nature from Russell Donders. Furthermore, Claire Raistrick from HR will be happy to help.
Together, we work on winning new clients for imc and developing long-term client relationships. We always look after our clients, support their success, and strive to maximise their benefits. It helps that our team comprises versatile colleagues with diverse backgrounds and perspectives, never failing to find the optimal solution in collaboration.
Despite our ambitious goals, we always acknowledge that we are human, and share emotions and funny moments. Every so often, we also spend our free time together.
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