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Software Implementation Consultant
Learning Technology

Software Implementation Consultant - Learning Technology

At imc we hire great people and believe it is a very exciting time for the digital learning industry. We work in global but small, self-managing, autonomous teams. We reward our employees for the impact they make, and value the innovative approaches they bring. We are on the look-out for an enthusiastic, energetic, and highly motivated individual who desires a challenging Software Implementation Consultant role who has a passion for delivering successful projects.

As an imc Software Implementation Consultant, you will be working on delivering new customer projects, as well as working with our existing customers to deliver ongoing work packages for our leading learning management system and other imc software products.

Your role will involve working closely with both our experienced local team in Melbourne, as well as with our other international colleagues further afield, so you will have great support to develop in the role.

Your Tasks

  • Run workshops with our customers to understand their requirements and provide an insight into solution options
  • Analyse our customers' requirements to form solution designs and specification documents
  • Perform software configurations based on specifications
  • Define and configure interfaces (batch .csv, SSO, API etc.)
  • Write test cases and complete end to end testing, as well as supporting our customers in their own testing
  • Diagnose and report system errors as well as test fixes
  • Project management and package delivery using waterfall and agile methods
  • Running training workshops and coaching sessions with the customer’s teams
  • Support our pre-sales teams’ activities with running demos, presentations, completing technical tender responses and pitches
  • Travel interstate and sometimes internationally

Your Strengths

  • Ability to build outstanding relationships with our customers
  • Excellent interpersonal and communication skills (written and verbal)
  • Ability to present and run both functional and technical meetings and workshops
  • Problem solving, solution focused mindset with a desire to learn
  • Customer driven with ability to work in a team and autonomously
  • Ability to effectively challenge customers and colleagues
  • Degree qualified in IT related field with relevant experience
  • Understanding of SQL database driven web-based application
  • Experience consulting or configuring of business software systems (LMS)
  • Knowledge of SSO solutions, APIs, and interfacing protocols beneficial
WHAT YOU WILL EXPECT AT IMC
Working Remotely

For those who prefer to work at home or who face a long commute, it is possible to work  from home by prior agreement with your Line Manager

Flexible Working Hours

As long as your schedule and position allow it, you can work flexible hours

Good traffic connection

With public transport you can reach all our offices easily and conveniently

Employee Events

Not only do we enjoy working together, but we also like to  socialise and celebrate together. In addition, joint activities strengthen the team spirit

DIVERSITY & INCLUSION

Your skills and expertise are our focus, no matter who you are or where you come from. We value diversity, and promote inclusion, and are proud of our diverse teams, so join us and bring your perspective to imc.

ANY QUESTIONS?

Do you want to know more about the job or do you have any further questions? You can get answers of a functional nature from Koven Minien. Furthermore, Claire Raistrick from HR will be happy to help.

Photo of Daniel Antman
Daniel Antman
Managing Director Australia and New Zealand
[email protected]
Send E-Mail
+61 1300 883 043
Voice Call
Claire Raistrick
Claire Raistrick
Senior Human Resources Manager
[email protected]
Send E-Mail
+49 681 9476-315
Voice Call
OUR APPLICATION PROCESS
job application

Your application - Let's start.

We'll have a first phone call to see if we are a match.

interview

In a face-to-face interview we get to know each other.

contract

Your offer - we are happy to have you on board.

A LITTLE MORE ABOUT YOUR TEAM

Your future team comprises a diverse range of colleagues with a common goal: Helping our clients to map their professional development processes in our learning management system with great success. Each team member contributes their individual knowledge and experiences, and the combination leads to success. Willingness to help and a good sense of humour are among the key characteristics our Customer Service colleagues share. 

Mutual respect is the foundation for a great team culture. The colleagues also like to get together after work to discuss projects informally.  

GET TO KNOW YOUR COLLEAGUES

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