Electronic Performance Support System + eLearning

Securing knowledge transfer and return on investment are the key challenges in today’s continuing education. Company officials in charge of in-house training are thus required to substantially increase the sustainability and efficiency of training measures. Employees spend an average of 24% of their working hours searching and analysing information according to a recent study. It is clear that this can only be achieved by linking knowledge acquisition to concrete work processes.

And this is exactly where LiveContext comes in. The combined EPSS / eLearning system

• provides information exactly where it is needed
• reduces unnecessary search and training times
• improves data quality
• supports software-based process automation
• and increases the productivity and added value in your company on a comprehensive and sustainable basis

LiveContext knows what you want to know and provides pinpoint information

Instead of offering learning content in the form of courses, LiveContext is integrated into the software applications themselves. The required help and support functions are directly provided within the application so that employees can find and call up all relevant information with a click and always know what to do, even when they are faced with new challenges and changes.

One system for all your applications

The system is ideal for providing employees with tailored support in Windows and Web applications, in CRM and, in particular, ERP solutions such as SAP, negating the need for face-to-face training and eLearning sessions. LiveContext requires no intervention in the original software and can be implemented within 1 to 5 days.